Introduction

Mosaico Collective values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with the GDPR and Portuguese data protection laws.

1. Information We Collect

• Personal Data: Name, email address, phone number, and travel preferences collected through forms, inquiries, or bookings.

• Technical Data: IP address, browser type, and usage patterns collected through cookies.

2. How We Use Your Data

We use your personal data for:

• Providing tailored travel services.

• Communicating about bookings, inquiries, and promotions.

• Improving our website and user experience.

3. Legal Basis for Processing

We process your data under the following legal grounds:

• Consent: When you provide explicit permission for us to contact you.

• Contractual Necessity: To deliver the services you request.

• Legitimate Interest: To improve our services and website.

4. Sharing Your Data

Your data may be shared with trusted third parties for the purposes of travel planning, such as:

• Accommodation providers, transportation companies, and local guides.

• IT service providers (e.g., hosting or CRM systems).

We ensure these parties comply with GDPR requirements.

5. Data Retention

We retain your personal data only as long as necessary to provide our services or meet legal obligations. After this period, your data will be securely deleted.

6. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you.

• Request corrections or updates to your data.

• Request data deletion (“right to be forgotten”).

• Object to or restrict certain types of processing.

To exercise these rights, contact us at info@mosaicocollective.com.

7. Cookies

Our website uses cookies to enhance user experience and analyze site performance. By using our site, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.

8. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Changes to This Policy

We may update this Privacy Policy periodically. Please review this page for the latest version.

11. Contact Us

For questions about this Privacy Policy or your data rights, contact us at:

• Email: info@mosaicocollective.com

• Phone: +351 912 292 315